guarantee

Guarantee & References:

10 Year Company Guarantee:
All our installations are covered by our free 10 year guarantee, rainwater systems being covered for the first 12 months. This gives you cover for defective workmanship and materials effective from date of compleation and ensures full satisfaction in the quality of your installation.

10 Year Insurance Backed Guarantee:
The Insurance Backed Guarantee is only available for complete installations. This insurance is also provided free of charge for covers the first 10 Years of your installation from date of completion. Rainwater systems are covered for the first 12 months only and no guarantee is given in respect of any substrate that the gutter is fixed to, if it has not been installed by us. Insurance Backed Guarantees are not available for Rainwater installations only.

This additional insurance guarantee provides you with the same cover as our own guarantee but in addition, a solvency insurance is arranged, so that if we cease trading for financial reasons during the 10 year term, the guarantee benefits will still be honored. With this unique combination of quality in materials and craftsmanship plus guarantee insurance protection, we provide complete peace of mind for all our customers. This underwrites our position in our field of expertise for quality installations. All orders placed with us are dealt with promptly and efficiently and we look forward to adding you to our long established list of satisfied customers.

References:
The following references are unprompted responses from our many satisfied customers. For detailed copies please send a stamped addressed envelope and quoting the relevant client.

Mr & Mrs E, Romsey, Hampshire:
We are so pleased with every aspect of Exterior Image, from the tidy and courteous workmen to the quality of the finished job. The big and unexpected plus however has to be the fitting of our DRAINSMART units to all our downpipes - every spring we have the usual messy job of clearing gutters and downpipes - not any more! The DRAINSMART will catch all the pine needles and moss at ground level, saving not only time but a worrying trip up my old ladder!

Mr. B., Ascot:
So often our experience of placing contracts for major construction work has been one of travelling in joyful anticipation only to arrive in disappointment. Your work on my home has been precisely the opposite. The sheer professionalism of your two installers and their impeccable manner made it a joy to have them with us. The finished product is superb, and the visual appearance of the building has been significantly advanced.

Mr L, Chandlers Ford, Hampshire:
The written quotation was very explicit and the price fair and competitive. Your staff arrived on time and immediately got on with the job in hand. My wife and I are thrilled with the finished job and we would not hesitate to recommend "Exterior Image" to others. We both feel we have had excellent service and we wish you continued success in the future.

Mr & Mrs F, Eastleigh, Hampshire:
We would just like to say a big thank you for your excellence on the installation of UPVC profiles to our house. We are very pleased with the way it improves the look of the oustide. What a difference!.

Mr L, Chandlers Ford, Hampshire:
It was so nice to be dealing with you personally from start to finsih and to watch a professional at work. Flaking paint and rotting wood are just a distant memory and I would recommend your service to anyone (and have done so already!). I wish you every success in the future which is well deserved.

Mr P, Winchester, Hampshire:
It must be said that the two lads that did this very good job for me are a credit to your company and I must say that I am more than satisfied with their work and I will be recommending your company to my friends and colleagues at my place of work.

Mr & Mrs E, Abbotts Barton, Hampshire:
Will you please convey our total satisfaction to your operatives on a job carried out professionally, effectively and enthusiastically. It is a pleasure these days to find workmen who take pride intheir work, and leave the whole area as they found it.

Mr I, Littleton, Hampshire:
I would like to take this opportunity to thankyou and your team for the professional way in which you completed this work and for the way in which you left our premises clean and tidy each day, it was much appreciated.